Moving home in London
Tell City2City about the property, the floors and what is coming with you. The drivers who are free that day show you their van, their rating and their price, and you book the one you want.
A whole home, or one room of it
Home removals is the path to pick when you are emptying a property rather than moving one or two things. It asks for the property type and the floor at each address, then lets you list what is coming so the drivers quoting can see the size of the job.
- Whole-home moves, from a studio to a 4+ bed house
- Flatshares, single rooms and storage units
- Beds, wardrobes, sofas, white goods, boxes and suitcases
- Dismantling and reassembly, where the driver offers it
- Extra stops on the way, so you can drop at storage or a second address
- Packing, if you would rather not do it yourself
Most drivers carry tools and will take a bed or a wardrobe apart and put it back together, but it is up to the individual driver. Ask on live chat before you book if you need it.
Eleven property types to choose from
Pick the one that matches where you are moving out of. It sets the starting point for the item list and gives drivers a fair idea of the load before they quote.
Floors and lifts, at both ends
Each address takes a floor and whether there is a lift, so a third-floor walk-up is priced as a third-floor walk-up rather than turning into an argument on the day.
As many stops as you need
Add a stop when you enter your addresses and the route is planned around it — useful if part of the move is going into storage or to a relative on the way.
Help with the lifting
Four levels, chosen when you book. More hands usually means fewer hours.
Three steps to book
Tell us about the job
Your addresses, the date and time, what you’re moving and whether you want help loading.
Compare drivers
See who’s available, their van, their reviews and their price for your job.
Book and pay online
Choose a driver, pay by card, and follow them from your phone on the day.
How long a move usually takes
These come from the van size calculator: the van’s base time, the handling time for your items and the drive between your two addresses. They are a starting point, not a quote — a third-floor flat with no lift takes longer than the same flat on the ground.
| Property | Hours to book | Van it usually needs |
|---|---|---|
| Studio | About 2½ hours | Medium Wheel Base |
| 1 bed flat | About 3½ hours | Large Long Wheel Base |
| 2 bed flat | About 4½ hours | Extra Long Wheel Base |
| 2 bed house | About 5 hours | Extra Long Wheel Base |
| 3 bed house | Request an estimate | May need multiple trips or vehicles |
| 4+ bed house | Request an estimate | May need multiple trips or vehicles |
Most drivers set a two-hour minimum booking. After that, time is charged by the hour or half hour at the rate the driver showed you.
Medium Wheel Base
A few rooms of belongings or a sofa collection
- Load space
- 2.4 m × 1.7 m × 1.4 m
- Payload
- 1,200 kg
Large Long Wheel Base
1–2 bed flat moves and business deliveries
- Load space
- 3.4 m × 1.7 m × 1.7 m
- Payload
- 1,200–1,500 kg
Extra Long Wheel Base
1–2 bed house or office removals
- Load space
- 4.5 m × 1.7 m × 1.9 m
- Payload
- 1,200–1,500 kg
Luton Van
3-bed house and office moves, heavy items
- Load space
- 4.0 m × 2.0 m × 2.2 m
- Payload
- 1,200–1,600 kg
Not sure which van you need?
Pick a property size to start, or add your items room by room. We add up the space they take and suggest the smallest van that fits, so you don’t pay for more van than you need.
Van dimensions come from City2City. Item volumes, packing and travel time are estimates; this guide does not check item shape, door clearance or weight. Confirm the load and charging increments before booking.
Add packing to the job
Tick the packing service when you book and the driver brings all the materials with them. It is added to the job before you pay, so it is in the price you compare rather than something you settle up on the day.
- All packing materials supplied by the driver
- Added to your job before you choose a driver
- Combine it with driver help or one or two porters
From booking to the last box
Before the day
You book and pay by card when you choose your driver. If anything changes — the date, the address, an extra item — message City2City on live chat and it gets changed for you.
Collection
Your driver arrives at the collection address ready to load. The floor and the lift at both ends are already in the job, so nothing comes as a surprise.
On the road
Follow the job from your phone, in the browser or in the Android app. Extra stops run in the order you set when you booked.
At the new place
Everything comes off the van at the other end, with whatever help level you booked. If the move runs past the hours you booked, the extra time is charged at the hourly rate you already saw.
Price up your move
Choose “Home removals” and add your property type. No card needed to see prices.
Tell us the basics and we will show you real drivers and real prices. Whatever you fill in here is carried straight through — you will not be asked for it twice.
House removals across London
Pick your part of London for local parking, streets and what moves there usually involve.
Common questions
Every quote includes all standard costs — mileage, fuel, insurance, van size, helpers and the travel time you select. Tolls, ferries and private road charges are not included and are paid separately if your route needs them. Otherwise your price only changes if your move runs longer than the booked hours, when clearly listed overtime rates apply.
Most drivers set a minimum two-hour booking to cover travel, loading and unloading. After that, time is charged in hourly or half-hour increments, so pricing stays clear and predictable.
Yes — your quote covers the Congestion Charge, ULEZ and Clean Air Zone fees. Extra tolls, ferries or private road charges aren't included and are paid separately if needed.
Yes. Press '+ Add a stop on the way' when you enter your addresses. You can add up to eight.
Yes. Message us on live chat and we'll change it for you.
Most drivers bring tools and will dismantle and reassemble furniture, but it is up to the individual driver. Message us on live chat before you book if you need it.
Every driver is checked before they can take jobs, and customers rate them after each one. You can see those ratings when you compare.
Ready to get quotes?
It takes a couple of minutes and there’s no card needed to see prices.