Frequently asked questions

Every quote includes all standard costs — mileage, fuel, insurance, van size, helpers and the travel time you select. Tolls, ferries and private road charges are not included and are paid separately if your route needs them. Otherwise your price only changes if your move runs longer than the booked hours, when clearly listed overtime rates apply.

Most drivers set a minimum two-hour booking to cover travel, loading and unloading. After that, time is charged in hourly or half-hour increments, so pricing stays clear and predictable.

Yes — your quote covers the Congestion Charge, ULEZ and Clean Air Zone fees. Extra tolls, ferries or private road charges aren't included and are paid separately if needed.

Yes. Press '+ Add a stop on the way' when you enter your addresses. You can add up to eight.

Yes. Message us on live chat and we'll change it for you.

Most drivers bring tools and will dismantle and reassemble furniture, but it is up to the individual driver. Message us on live chat before you book if you need it.

Every driver is checked before they can take jobs, and customers rate them after each one. You can see those ratings when you compare.