Own a van? Take more work across London.
Set your own prices, choose your own hours and get paid after every completed job. Here is exactly what you need to sign up and how you are paid.
Your van, your rules
You are not an employee and jobs are not allocated to you. You list your van, set your rate and your hours, and take the work that suits you.
Set your own prices
You decide your hourly rate and your minimum booking, and the customer sees it next to every other driver's.
Work when you want
Set your availability and the part of London you cover, and turn down anything that does not fit.
Paid after every job
The customer pays by card up front through Stripe, and your share lands in your bank once the job is done.
You set your prices, and that is what you are paid
Every quote a customer sees is built from the prices you put in your driver profile. City2City's booking fee is added on top for the customer, so it never comes out of your price — what you set is what you get.
You can change your prices whenever you like, and new quotes use them straight away. Customers see your price next to other drivers' before they choose.
What you set in your profile
For each van size you drive. A quote adds these up for the job.
- An hourly rate for each level of helpNo help, with driver help, driver and one porter, driver and two porters
- A rate per mile for the jobFrom the collection to the delivery address
- Getting to the jobFree miles to reach the collection, then a rate per mile after that
- Stairs and stopsA charge per floor where there is no lift, and per extra stop
- Packing and out of hoursIf you offer packing, and a charge for starts before 7am or after 7pm
If your van is bigger than the one a customer asks for, you can still take the job at the price you have set for the smaller size — so it pays to fill in every size you can do.
What you decide
City2City does not set your prices for you and does not allocate jobs to you. You set the terms and the customer decides whether to book you.
- Your hourly rate for each van size and each level of help — no help, driver help, one porter or two. The minimum booking is two hours.
- The van you list, and the load space and payload that go with it.
- Whether you offer driver help, one porter or two, and what each costs.
- Whether you offer a packing service — the materials come from you.
- The days and hours you are available, and the part of London you cover.
From search to payout
Customers are not phoning round for quotes. They build the job on the site, then compare the drivers who can do it. See the customer side.
- 01
The customer builds the job
Addresses, floors and lifts, any extra stops, what is being moved, the van size, the help they want and the date and time.
- 02
They compare drivers
Your card sits alongside the others, showing your price for that job, your rating, how many jobs you have completed and your van.
- 03
They pick and pay
The customer chooses a driver from that list and pays by card through Stripe. No cash to chase on the day.
- 04
You do the job, then get paid
You are paid your price through Stripe once the job is completed. City2City's booking fee is added to the customer's bill, never taken from yours.
Five things you need before you can take jobs
Every driver is checked before their account goes live. It is the same list for everyone, and it is the reason customers trust the drivers they find here.
Your driving licence
A valid licence for the van you intend to drive. It is checked before your account can take any jobs.
Vehicle registration (V5)
The V5 logbook for the van, so City2City can confirm the vehicle is yours and matches the size you list.
Goods In Transit insurance
Cover for the things you are carrying while they are in your van.
Hire & Reward insurance
The cover you need to carry other people's goods for payment. Standard van insurance is not enough.
Public Liability insurance
Cover for damage or injury caused while you are working at a customer's property.
List it against one of the five sizes below so customers see the right load space and payload when they compare.
See the van sizesWhere your van fits
Customers filter by these five sizes, so list yours against the one that matches your real load space.
| Van | Load space (L × W × H) | Payload | Seats | Typical jobs |
|---|---|---|---|---|
| Small Wheel Base | 1.2 m × 1.49 m × 1.2 m | 600–900 kg | 2 | Luggage, parcels and a few boxes |
| Medium Wheel Base | 2.4 m × 1.7 m × 1.4 m | 1,200 kg | 3 | A few rooms of belongings or a sofa collection |
| Large Long Wheel Base | 3.4 m × 1.7 m × 1.7 m | 1,200–1,500 kg | 3 | 1–2 bed flat moves and business deliveries |
| Extra Long Wheel Base | 4.5 m × 1.7 m × 1.9 m | 1,200–1,500 kg | 3 | 1–2 bed house or office removals |
| Luton Van | 4.0 m × 2.0 m × 2.2 m | 1,200–1,600 kg | 3 | 3-bed house and office moves, heavy items |
Full van guide — what fits in each one, with dimensions.
The things drivers ask first
No. City2City's booking fee is added on top of your price, so the customer pays it, not you. You are paid the price you set for each completed job, through Stripe — nothing to invoice and nothing to chase.
You do. In your driver profile you set an hourly rate for each van size and each level of help, plus your mileage and any extras, with a two-hour minimum booking. Customers see your price next to every other driver's before they choose, so you are setting it against the rest of the market.
After each completed job, straight to your bank. The customer pays by card up front through Stripe, so you are not chasing anyone for money on the day.
A driving licence, the V5 registration for your van, and three insurances: Goods In Transit, Hire & Reward, and Public Liability. All of it is checked before your account goes live.
They are included in the price the customer is quoted, so build them into your rate rather than trying to add them afterwards. Extra tolls, ferries and private road charges are not included and are handled separately if a job needs them.
No. You set your availability and the area you cover, and you take the jobs that suit you. Bear in mind that customers can see your rating and your completed job count, so turning work down late is worth avoiding.
Got the van and the paperwork?
Sign up online and upload your licence, V5 and three insurance certificates. They are checked before your account can take its first job.
Stuck, or want to talk it through first? Call or email and someone will help you get set up.